Scott Huston

Scott Huston

What is ‘exceptional’ service?

Exceptional service is crucial for building strong customer relationships, going beyond meeting basic needs and involving proactive issue resolution and personalization. Continuous improvement, employee empowerment, and transparency are key. H3 emphasizes exceptional service, aiming to create lasting positive and trustworthy interactions with clients. Contact us to learn more.

When multitasking is a bad thing

The concept of time wasted when switching between tasks is often referred to as “task-switching” or “multitasking.” Research indicates that frequent task-switching can lead to a significant loss of productivity. Here are some statistics and findings related to this phenomenon:…

Control the Controllables

When it comes to running a medical practice, there is MUCH that is out of our control. One element solely within your control, however, is staying on top of provider enrollment. While enrollment-related tasks are often fairly simple they are varied.

Context Switching – How it’s diminishing your productivity

You can't do your best work, or get into any sort of “flow” with deep thought work that is required to make progress on long-term strategic projects when you’re constantly bombarded with new notifications, alerts, and emails. 

At H3, we’re dedicated to solutions that reduce the notifications and noise from your inbox and to helping you offload infrequent / inconsistent tasks that take a long time to complete, like credentialing of medical professionals.